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DataBank, a Merion Portfolio Compay, Acquires Cogniserv
Regional leader in document imaging services joins with DataBank to deliver high performance Business Process Automation and Workflow.

DataBank Press Release

DataBank IMX, LLC (DataBank) announced today that it has acquired Cogniserv, headquartered in Dallas, TX with offices in Houston.

“The acquisition of Cogniserv builds our business in the Southern US and provides a wealth of additional services to Cogniserv clients.” said Chuck Bauer, Co-founder & CEO of DataBank. “Cogniserv expands our solutions capabilities particularly within the State & Local Government, Energy and Healthcare markets and widens our client base. We are fortunate to have Brian Rathe and Prabhu Karunakaran, co-founders of Cogniserv, join the DataBank team to help us expand in the region.”

Cogniserv is a leading business services organization specializing in document imaging, workflow, data capture and enterprise content management, all focused to provide clients with world class Business Process Automation. Their experience spans a wide range of industries and applications with particular expertise in State and Local Government markets.

“Cogniserv has a veteran group of business process subject matter experts and services providers who will contribute substantially to our client’s successful business process automation and re-engineering,” states Bill Pfeiffer, SVP DataBank. “The combination of Cogniserv with extensive State and Local Government experience for business process automation and DataBank’s nationwide document conversion capabilities and growing SharePoint practice will enhance the solutions offering for clients of both companies.”

The Cogniserv team will go to market as DataBank and be relocated in to the existing DataBank facilities in Dallas and Houston. These secure SOC2 Type 2 /PCI certified operations centers serve as the hub for BPA services production in the region.

“Our team is very excited to join the DataBank family and we look forward to working together to combine and leverage our unique strengths across a larger organization,” said Brian Rathe, co-founder of Cogniserv. “Cogniserv customers will benefit from an expanded solution offering of Business Process Automation services including digital mailroom and application process outsourcing.”

About Cogniserv

Cogniserv headquartered in Dallas, TX. Cogniserv is a Document Scanning Services company in the enterprise technology business serving government and commercial clients across the United States. Born from traditional document services, we have evolved into a fast-growing technology company focused on document automation through core technology, enterprise mobilization, and mobile workforce management. Did you know over 1/3 of the U.S. workforce is in the field working every day? This is where Cogniserv comes in. We provide mobile workforce automation to old paper-based processes and practices. Truly mobilizing your workforce is what differentiates Cogniserv in the document services industry.

About DataBank IMX

DataBank has rapidly become an industry leader in Business Process Automation, providing Workflow & Enterprise Content Software solutions, document management and document conversion services with eleven state-of-the-art production centers nationwide. DataBank is a national full service provider of document management solutions and document/data capture services. They provide a comprehensive range of imaging services, document management software, web-based document hosting, end-to-end vertical industry Enterprise Content Management (ECM) and department-level solutions for companies and organizations that want to improve their business processes. As an Industry leader, DataBank understands its customers’ business environments and is delivering value-added application solutions and services to thousands of clients throughout the United States.

DataBank enjoys industry partnerships with document management and technology organizations from around the world, and has regularly received national recognitions for its performance and quality by Hyland, Kodak, Digitech Systems and Kofax. DataBank also understands the importance of protecting vital information belonging to its clients with SOC2 Type II and PCI/DSS certifications. The company assists their clients in complying with HIPAA, FERPA, SOX and other government and internal regulations and compliance requirements.

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